Question 1

* Where are you based?

Accepted Answer

Hertfordshire, England
 
We make our products by hand at home in Markyate,
a small village surrounded by beautiful countryside and nice people.
All Bloomspa products are proudly Made in Britain.

Question 2

* Are your products assessed and insured?

Accepted Answer

Yes... All Bloomspa products are fully assessed and insured.
All our products have a Cosmetic Product Safty Assessment Report (CPSR)
and we are fully covered with liability insurance.

Question 3

* Do you sell wholesale?

Accepted Answer

Yes We Do...
Send us an enquiry via Email and we can provide a bespoke quote.

Question 4

* Can I customise an order for my wedding or party?

Accepted Answer

Of course you can.
We would love to create and produce beautiful gifts for your special occasion.
Please send us an enquiry via Email and we can discuss your requirements.

Question 5

* Can I order from outside the UK?

Accepted Answer

Yes...We ship our parcels worldwide.

Question 6

* Can I return and refund an order?

Accepted Answer

Yes you can if you recieve the wrong or damaged items.
But please understand that we are only a small business
and the return postage will be paid for by the customer.
 
We do not accept returns or refunds for any order
that you change your mind or make a mistake when placing your order.

Making our home more relaxing

Frequently asked questions